Multiple Select

Multiple select questions let shoppers pick more than one answer before moving on. Instead of advancing automatically on the first tap, the quiz shows a Continue button, and the shopper can select as many answers as you allow before proceeding.

Enabling multiple select

Open a question in the editor and change the Question type to Multiple select. The Multiple Select Settings card will appear below the question settings, and a Continue button will be shown on that question in the widget.

Minimum and maximum selections

The Multiple Select Settings card has two fields:

Minimum — the fewest answers the shopper must pick before the Continue button becomes active. Set to 1 if you want the shopper to select at least one answer. Set to 0 to allow them to continue without selecting anything (not recommended — it produces weak results).

Maximum — the most answers the shopper can select. Once this limit is reached, additional answers can't be selected until the shopper deselects one. Leave it blank or set it to the total number of answers if you want no upper limit.

A common setup is minimum 1, maximum 3 — this ensures at least one selection (so the question contributes to the result) while preventing a shopper from selecting every answer, which would dilute the recommendations.

How votes work with multiple selections

Every answer the shopper selects on a multiple-select question has its votes counted. If a shopper picks three answers on a question and each assigns 1 vote to Product A, Product A accumulates 3 votes from that question alone.

This means multiple select questions can have a larger influence on the final result than single select questions — especially if answers overlap in which products they vote for. Keep this in mind when setting vote weights: you may want to use a lower weight on individual answers in a multiple select question compared to a single select question covering the same product territory.

The "None of the above" exclusive option

Any answer on a multiple select question can be designated as the None option. When a shopper selects a None answer:

• All other currently selected answers are deselected
• No other answer can be combined with the None answer
• The shopper can only continue with just the None answer selected

This is useful for an answer like "None of the above", "Not sure", or "I don't have this concern" — where selecting it in combination with other answers wouldn't make sense.

To enable it, expand the answer row and toggle on the "None" exclusive option switch. The answer will show a None badge in the collapsed row. Only one answer per question can be the None option.

The None answer still has its own vote assignment — it's not the same as having no selection. For example, a "Not sure" answer might vote for all products with weight 1, gently including everything without strongly favoring anything.